Returns and refunds

We accept returns for changes of size/model or for refunds.

 

EXCHANGE

If the reason for exchange is a problem with the size or model, we offer exchanges for free:

Print and fill out the following form:  EXCHANGE FORM

Send back the form and the product(s) to the address indicated on the form.  Send back the product(s) in perfect condition with label and hygienic protection.

 

REFUND

If the hygienic protection and label have not been removed and if the item is in perfect condition, there will be no problems.

We refund in full all the item(s) sent back.  We cannot refund postal charges.

 

Print and fill out the following form:  REFUND FORM

Send the form and the product(s) back to the address indicated on the form.  Send back the product(s) in perfect condition with label and hygienic protection.